Privacy Policy

At ONWRDS, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information.

1. What We Collect
When you browse our website or make a purchase, we may collect the following information:

• Name

• Email address

• Shipping and billing address

• Payment information (processed securely through Stripe and/or Afterpay)

• Order history and preferences

• IP address and device/browser data (for analytics and site functionality)

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders

• Communicate with you (e.g. order confirmations, shipping updates, support)

• Improve our website and shopping experience

• Send marketing emails, if you’ve opted in (you can unsubscribe at any time)

• Comply with legal obligations

3. Payment & Third Parties

We do not store your full payment details. Payments are securely processed by third-party providers:

• Stripe (used for credit/debit card payments)

• Afterpay (for eligible Buy Now, Pay Later purchases in Australia)

These services handle your financial data according to their own strict privacy and security protocols. We recommend reviewing their privacy policies for more details.

4. Cookies
We may use cookies and similar technologies to improve your browsing experience, understand how our site is used, and provide tailored content.

5. Your Rights
If you’re located in Australia or the EU, you may request access to, correction of, or deletion of your personal information at any time. Just email us at: hello@onwrds.store

6. Data Security
We take reasonable precautions to protect your information and ensure it is not lost, misused, or accessed inappropriately.

7. Changes to This Policy
This policy may be updated occasionally to reflect changes in our practices. The latest version will always be available on this page.

Contact
If you have any questions or concerns, please contact us at: hello@onwrds.store